Policies2019-01-13T07:37:12+00:00

Hennessey House Policies

ROOM RATES
The rates listed are for single or double occupancy. There is a one night deposit with the balance due on arrival. Add $39 plus tax per night to accommodate a third person in the room. Note: Paisley Room, Dream Sweet, and Vintner’s Trellis cannot accommodate a third person.

CHECK-IN AND CHECK-OUT
Check-in is from 4:00 pm to 7:30 pm. Please let us know if you will be arriving late so that we can make special arrangements with you. Checkout is anytime before 11:00am.

COMPLIMENTARY FOOD AND BEVERAGE SERVICES
A full breakfast is served each morning in the Main House Dining Room from 8:30am to 9:30am. The timing for breakfast coordinates with the wineries, most of which open their tasting rooms at 10am. A continental breakfast option is offered for guests who may need an earlier breakfast. Please mention your continental breakfast request to the innkeeper.

Hennessey House offers homemade treats in the mid-afternoon, and an evening Wine and Cheese hour from 5:00pm – 6:00pm daily.

DETAILS
Hennessey House is a non-smoking inn and are unable to accommodate pets.

Guests are here to get away, so unless specifically indicated in the room description, there are no TVs in the rooms. A large screen flat panel TV is available in the parlor for guests to enjoy.

CANCELLATIONS
For reservations of 1 to 4 total room nights: should you wish to cancel or change your reservation, we require at least 10 days advance notice. With at least 10 days advance notice we will refund your deposit, less a $35 service fee. Cancellations made within the 10-day period will be charged for the full amount of your stay unless we are able to rebook the room. If we are able to rebook the room, we will refund the rebooked portion less a $35 service charge.

For reservations of 5 or more total room nights: should you wish to cancel or change your reservation, we require at least 30 days advance notice. With at least 30 days advance notice we will refund your deposit, less a $35 service fee. Cancellations made within the 30-day period will be charged for the full amount of your stay unless we are able to rebook the room. If we are able to rebook the room, we will refund the rebooked portion less a $35 service charge.

Please note: reservations made separately by or for guests intending to convene together at Hennessey House are totaled together to determine whether the reservations falls under the 10 day (1 to 4 total room nights) or 30 day (5 or more total room nights) cancel policy.

Confirmations will be sent by email unless there is a specific request for an alternative method.

ACCESSIBILITY
Hennessey House is happy to accommodate guests with accessibility needs:

– Van accessible parking and loading zone in our parking lot
– Exterior route to enter and exit Hennessey House and access our back patio area
– Interior route to access our dining room, parlor and accessible room
– Accessible guestroom with roll-in shower – Vintner’s Trellis Room*
– We will gladly provide hearing assistive devices upon request

* Reservations for our accessible room may be made online or by contacting our reservation desk at 707-226-3774. Our reservation desk is staffed daily from 7:30am – 7:30pm.

READ OUR REVIEWS

“Warm welcome as we were latecomers for the wine and cheese happy hour. We met a couple that became new friends. We had the lavender room that faced the pretty views of Main street. We met a couple of the inn keepers that made us feel so welcome … they prepared and served us a wonderful breakfast. Everything was perfect!”
– Martha Gastiaburu Moore, Facebook Review

About Napa California

Napa CA is best known for its wine industry. To date, there are over 400 wineries in the Napa Valley. The Napa Valley offers many options for wine tours to the Napa Valley wineries and Napa wine tasting rooms. Napa also features award-winning restaurants, as well as the Napa Wine Train. There are hot air balloons that soar above the Napa Valley and provide a wonderful bird’s eye view of the Napa vineyards. The best known towns in the Napa Valley include Napa, Yountville, St. Helena and Calistoga where there are a number of Napa Valley day spas. For more about the Napa Valley, visit our activities page.